Contact
Something broken, an idea for a feature, a payment problem, or a response that genuinely crossed a line? Send an email and we'll read it.
Typical response time is 1–3 business days. Please include the email you signed up with and, if you're reporting a bug, a short description of what you did and what happened.
Common questions
How do I cancel my subscription?
Subscriptions are billed through Stripe. Reply to any receipt email or contact us and we'll cancel it for you; you keep access until the end of the billing period.
I paid for lifetime — is that really forever?
Yes. Lifetime access is tied to your account for as long as Rotten AI operates. If we ever shut the service down we'll email you in advance.
Can I request a refund?
We handle refund requests case-by-case within 14 days of purchase. Email us with your order details.
Can I delete my account?
Yes. Email us from the address on the account and we'll delete your data within 30 days.